Multi-branch retailer · UAE
An ERP rollout brought back on track
A stalling ERP programme was drifting on scope and cost. Independent oversight reset requirements, tightened the vendor contract and drove a disciplined UAT to go-live.
The challenge
An ERP programme across multiple branches was slipping, scope kept expanding, timelines moved and cost crept up, with the vendor effectively steering the project and the retailer carrying the risk.
What we did
- Reset requirements into clear, testable success criteria
- Renegotiated scope and accountability into the vendor contract
- Introduced disciplined UAT with sign-off gates before go-live
- Ran weekly governance to keep decisions and escalations moving
The outcome
- Reached go-live on a controlled, agreed timeline
- Held scope and cost within the reset plan
- Leadership regained visibility and confidence in the programme
Representative engagement
This scenario reflects the type of work GrowthCIO delivers for SMEs across Saudi Arabia and the UAE.
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